WHAT TO DO IF YOUR WEBSITE IS DOWN
If you can not access your website, it is likely that one of two things has happened -- your website's domain name has expired or your hosting plan has expired.
Step 1: Check to see with your registrar if your domain name has expired. If you registered your
domain name through us, it was registered using 123CheapDomains.com. You can check your expiry date with them by visiting their
website [link below]. You must have your User Name and Password to do this. If you do not have this information, you can Click Here, enter your domain name and 123CheapDomains.com will send the it to the e-mail address on file.
Note: If your domain name was registered through 123cheapdomains.com, you can renew your domain name anytime without logging in with a username and password. To do so, simply visit https://www.123cheapdomains.com/renew/index.html, select Renewal Option #2, type in your domain name and follow the instructions on the screen.
Step 2: If your domain name has NOT expired, make sure your Taylor Applications, LLC invoice has been paid. If not, your hosting plan most likely has been terminated and your website files have no server acccount on which to reside. If you wish to have your hosting account reinstated, contact us and we will get your website back online after your payment reaches us. If you wish to get back online without this delay, have your credit card handy when contacting us.
Step 3: If your domain name has NOT expired, and your hosting invoice has been paid, there is most likely an issue with the server. This, however, would be a rare occurrence. If your website is not up in a few hours, contact us so we may begin looking into the issue and resolve the problem.